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Communications Specialist

Department: Communications
Location: Silver Spring, MD


HIAS seeks a Communications Specialist to join the Communications team and to work closely with colleagues across the organization to produce content that publicizes and promotes HIAS. This person will eagerly find stories about HIAS’ clients, branch offices, partners, operations, volunteers and others to highlight our impact serving and advocating for refugees of all faiths and ethnicities across the globe. They will support the promotion of HIAS as a global brand reaching U.S. and global audiences, and they will be responsible for writing, editing and producing editorial content, including multimedia and marketing campaign development, public relations and press outreach.

Note, this position can be based in our Silver Spring, Maryland headquarters or in our New York City office.


  • Writes, edits and maintains editorial and marketing content related to HIAS news, achievements, field work and special events.
  • Communicates regularly with key personnel across headquarters, country offices and affiliates to unearth compelling stories that illuminate and publicize HIAS’ work and impact.
  • Produces blog posts, emails, newsletters, press releases, statements and other materials with input from Public Affairs and Programs staff.
  • Helps maintain the website.
  • Produces multimedia content, including photo slideshows, videos and graphics. 
  • Manages communications projects to support HIAS’ programming work, fundraising, marketing and advocacy campaigns and the needs of HIAS’ International Programs team.
  • Supports the communications strategy of HIAS in the United States, Europe and the countries in which HIAS operates, to effectively communicate to their respective target audiences.
  • Works with internal stakeholders and outside vendors to develop marketing and promotional collateral, including reports, brochures, flyers, graphics, advertising and other materials.
  • Assists with management of HIAS’ social media presence.
  • Analyzes data and reports on website traffic trends, marketing and advertising efforts.
  • Monitors media mentions.
  • Promotes and maintains HIAS’ messaging and brand collateral internally and externally.
  • Participates in ongoing development of HIAS’ communications strategy and training of staff in communications best practices.
  • Contributes to HIAS’ internal communications. 
  • Performs other tasks as assigned.


  • Undergraduate degree in a relevant field. 
  • 4-6 years of experience in journalism, communications and/or public relations.
  • Excellent writing, copy-editing and interpersonal communications skills.
  • Experience creating engaging blog content and email communications; experience managing social media.
  • Resourceful and able to summarize complex issues for general audiences.
  • Experience producing multimedia content, including photo slideshows, videos and graphics; must be comfortable using photo and video editing and graphics software.
  • Subject matter expertise in refugee and/or asylum issues preferred.
  • Experience working or volunteering with a humanitarian and/or Jewish organization preferred. 
  • Knowledge of and/or experience in international marketing and communications strategies preferred.
  • Knowledge of AP Style; experience with Google Analytics and other analytical tools preferred.
  • Experience with online marketing and advertising preferred.
  • Ability to collaborate and work independently in a fast-paced environment.
  • Excellent interpersonal, organizational and project management skills; ability to oversee outside vendor issues when necessary.
  • Ability to multi-task and problem-solve diverse issues.
  • Demonstrates cultural sensitivity and an ability to communicate effectively across different cultures.


We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a HIAS recruiter.

Step 3: Video interview with the hiring manager.

Step 4: Video interview with a panel of HIAS employees.

Step 5: Online reference check with SkillSurvey.

Step 6: Offer and background check with Shield Screening.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.


Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts, and history of the Jewish people – a history of oppression, displacement, and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities, and backgrounds, as do our staff. We bring our experience, history, and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency, and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community, and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission, and values.


HIAS stands for a world in which refugees find welcome, safety, and opportunity.


Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.


Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience


HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation, or other legally protected status.


For questions, please contact Spencer Hirsch, Director, Talent Acquisition or Carolyn Hamburg, Talent Acquisition Associate.

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