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IT Security Coordinator

Department: HIAS Austria
Location: Vienna, VIE

TITLE: IT Security Coordinator


HIAS RSC Austria Director - Daily Onsite Supervision

HIAS Chief Information Officer (HQ) – Technical & Project Oversight


CLOSING DATE: October 5, 2022



HIAS seeks an IT Security Coordinator...

To work closely with the RSC Director, HIAS CIO, RSC IS Manager, as well as collaborate closely with Compliance and other appropriate business units to make sure HIAS RSC offices are compliant with PRM and NIST security frameworks, protected from malicious cyber actors, and follow HIAS IT security policy and protocols.  Equally, to perform analysis of security logs and manage other security related tools to ensure RSC staff are operating within accepted practices and regulations.


  • Develops, implements and operates the organization’s ISMS framework according to NIST standards
  • Responsible for the daily monitoring and management of all IT security systems; plays an active role in the response to security incidents, including investigation, response, and resolution with the IS Manager, RSC Director, and any other relevant persons
  • Conduct and report on IT audits to ensure compliance with security policies and framework
  • Assist appropriate RSC management to document and implement the IT Business Continuity and Disaster Recovery plan / SOPs
  • Monitor information security intelligence and keep abreast of pertinent events, research, and developments
  • Continuously improve IT security system security design and operation
  • Assess and develop improvements for technical security operations related to RSC systems/platforms (i.e., AD, 365, ESET, etc.) and other key security tools
  • Ensure security technologies deployed are migrated into an operational status with appropriate ownership; create and maintain documentation such as process flows and technical procedures, standards, etc.
  • Provides risk and vulnerability assessment, as well as risk mitigation within a NIST cybersecurity framework. Knowledge of RAPID7 / ManageEngine is a plus
  • Performs internal IS auditing as required, providing reports for remediation and improvement
  • Develop and implement Data Leak and Data Loss Prevention (DLP) measures and continuously monitor DLP
  • Works closely with HIAS Data Protection Officer to ensure operational requirements (i.e., GDPR) are met and compliance is achieved
  • Any other ad-hoc duties and projects as organizational needs dictate


  • Bachelor’s degree in an IT related field, or equivalent business experience and security certifications
  • Several years of experience in IT system design, implementation and operations strongly preferred; several year of experience with IT security systems strongly preferred
  • Experience in implementation of NIST 800 - 53 framework/FedRAMP is strongly preferred
  • Willing to travel internationally, including Israel
  • Proven hands on expertise, engineering, and implementation of enterprise class technologies including but not limited to firewalls, proxy servers, MS Exchange, VPN, DLP, Active Directory, endpoint security
  • Experience with Palo Alto and Cisco network equipment (i.e., routers, firewalls, switches, etc.) a strong plus
  • Demonstrated capacity to exceed in a multinational organization
  • Strong project management capabilities for engineering and deployment of IT/security products as well as the organizational change management skills needed to drive organizational improvements
  • Excellent interpersonal skills required to help identify key relationships and to maintain them
  • Strong oral and written communications skills sufficient for presentation of technical policy and standards development
  • Executes projects on time and with high quality with limited supervision
  • Quickly identifies, develops and maintains critical relationships across multiple departments and geographies
  • Leads project planning and executes on time and in budget; report and escalate to management as needed
  • Demonstrates absolute professionalism and discretion in respect of confidential information
  • Highly organized and able to manage multiple, conflicting priorities
  • Has good judgment – knows when it is appropriate to escalate

All applicants should have the legal right to live and work in Austria. Compensation is dependent on education and experience with a minimum of €4500 monthly. Salary for this position is paid 14 times a year in accordance with Austrian law and is subject to all Austrian standard tax and employment deductions.


This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.



We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:


Step 1: Submit your application!

Step 2: Phone screen with a Human Resources staff person.

Step 3: Interview with the hiring manager.

Step 4: Interview with a panel of HIAS employees.

Step 5: Reference check.

Step 6: Offer and background check.

Step 7: Start your professional journey with HIAS!


Note: Some of our hiring processes may vary, and not all candidates will advance to each step.



Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.


HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

The HIAS Austria office as the Resettlement Support Center (RSC) processes refugee cases for resettlement to the US through a contract with the US State Department.



HIAS stands for a world in which refugees find welcome, safety and opportunity.



Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.



Welcome • Acogimiento • Hospitalité • ????? ?????? (Hachnasat Orchim)

We Welcome the Stranger


Justice • Justicia • Justice • ??? (Tzedek)

We Pursue Justice


Empathy • Empatía • Empathie • ??? (Chesed)

We Approach our Clients with Empathy


Partnership • Compañerismo • Coopération • ?????? (Chevruta)

We Believe in Changing the World through Partnership


Courage • Coraje • Courage • ???? (Ometz)

We Act with Courage to Build a Better World


Resilience • Resiliencia • Résilience • ??? (Ruach)

We Adapt and Thrive, Continuously Demonstrating our Resilience



HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

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