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Program Coordinator, Refugee Career Pathways

Department: Resettlement & Integration
Location: Silver Spring, MD

POSITION SUMMARY:

HIAS seeks a Program Coordinator, Refugee Career Pathways (RCP) to provide effective, humane and high-quality career counseling to all refugees served with Economic Inclusion through RCP. They work closely with U.S. Programs and Development colleagues to identify funding opportunities that will strengthen program success. They provide expert technical assistance and training in the field to support refugees to overcome barriers to professional advancement and develop sustainable, relevant career pathways that support the integration of their personal and professional well-being. The Program Coordinator, RCP plays a leading role in building partnerships with employers and educational institutions that support career advancement. They demonstrate familiarity and aptitude for grasping other programs that intersect with RCP (e.g., Matching Grant and Refugee Support Services) and functional areas (e.g., digital and financial literacy) and lead the implementation of the program with associated training, monitoring and related tasks.

ESSENTIAL FUNCTIONS:

  • Manages RCP services provided by specified HIAS affiliates through the development and provision of program documents (standards, case management tools, financial management and credentialing guides), review of affiliate reports and documentation and virtual monitoring.
  • Serves as the interface with HIAS partners, including communication with program management and staff, conducting regular assessments to recognize and address program gaps and preparing regular updates reflecting current program guidelines and policies.
  • Provides technical support and training to affiliates on fulfilling the requirements of the RCP program by developing and conducting regular group and site-specific trainings.
  • Prepares periodic written reports for federal funders, as well as application materials.
  • Builds out HIAS’ career advancement expertise, including direct participation and supervision in developing new Quality Learning Assets, including curriculum for use by affiliate staff when working with refugees being served in RCP.

QUALIFICATIONS & REQUIREMENTS:

  • Undergraduate degree required.
  • 2-3 years of relevant experience.
  • Experience working with refugees, immigrants and other diverse cultures and populations.
  • Knowledge of the American workforce, including early employment and skill development.
  • Previous work on federally funded programs and knowledge of the U.S. Refugee Admissions Program.
  • Ability to plan, design and facilitate training, technical assistance and capacity building efforts.
  • Full status to work in the United States and willingness to provide employment verification as needed.

SAMPLE HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a HIAS recruiter.

Step 3: Video interview with the hiring manager.

Step 4: Video interview with a panel of HIAS employees.

Step 5: Online reference check with SkillSurvey.

Step 6: Offer and background check with Shield Screening.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts, and history of the Jewish people – a history of oppression, displacement, and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities, and backgrounds, as do our staff. We bring our experience, history, and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency, and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community, and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission, and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety, and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation, or other legally protected status.

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