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Program Coordinator, Early Employment & Career Development

Department: Resettlement & Integration
Location: Silver Spring, MD

POSITION SUMMARY:

HIAS seeks a Program Coordinator, Early Employment & Career Development to provide effective, humane and high-quality initial employment services to all refugees resettled through HIAS’ affiliate network that are served with initial Economic Inclusion programming through Matching Grant, Career Pathways and Digital Literacy. They will provide expert technical assistance to HIAS affiliates in the field and they will support refugees in attaining access to initial employment, meeting or exceeding the outcomes sought by the grants. They will work with the Program Manager, Early Employment & Career Development to build partnerships with companies that support Economic Inclusion programming, including employers interested in hiring refugees and companies interested in supporting with other programmatic core services (e.g., companies with digital language learning and job readiness software).

ESSENTIAL FUNCTIONS:

  • Manages Matching Grant (MG), Refugee Career Pathways (RCP) and Digital Literacy (DL) services provided by specified HIAS affiliates through the development and provision of program documents (standards, case management tools and credentialing guides), review of affiliate reports and documentation, on-site monitoring and regular written and oral communication with affiliate management and staff.
  • Builds out HIAS’ digital literacy expertise, including direct participation in developing new resources and programming, providing technical assistance to International Programs and other U.S. resettlement partners and testing digital collaboration tools that enhance employment programming.
  • Provides technical support and training to affiliates on fulfilling the requirements of the MG, RCP and DL programs by developing and conducting regular remote and in-person, group and site-specific trainings.
  • Contributes to program design and partnership for the benefit of affiliate partners to strengthen and expand early employment and career development programming.
  • Prepares periodic written reports for federal funders, as well as application materials.
  • Conducts assessments with the local affiliate partners to identify gaps in service and resources for analysis.
  • Supports the designs of program materials, such as case management tools, digital training courses and curriculum for use by affiliate staff when working with refugees being served by these programs.
  • Develops and compiles (in collaboration with affiliates, other HIAS program staff and corporate partners) outreach, educational, informational, monitoring, training and other program materials for use in ongoing program activities.

QUALIFICATIONS & REQUIREMENTS:

  • Undergraduate degree required.
  • 2-3 years of relevant experience.
  • Experience working with refugees, immigrants and other diverse cultures and populations.
  • Previous work on federally funded programs preferred; knowledge of or experience with U.S. Refugee Admissions Program preferred.
  • Experience with data analysis, research and monitoring preferred.
  • Excellent oral and written communication skills.
  • Good proficiency in Microsoft Word, Excel and PowerPoint.
  • Must be able to travel domestically, as needed.
  • Highly organized, detail-oriented, with ability to meet strict deadlines.
  • Full status to work in the United States and willingness to provide employment verification as needed.

SAMPLE HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a HIAS recruiter.

Step 3: Video interview with the hiring manager.

Step 4: Video interview with a panel of HIAS employees.

Step 5: Online reference check with SkillSurvey.

Step 6: Offer and background check with Shield Screening.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts, and history of the Jewish people – a history of oppression, displacement, and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities, and backgrounds, as do our staff. We bring our experience, history, and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency, and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community, and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission, and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety, and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation, or other legally protected status.

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