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GBV Case Management Consultant

Department: International Programs
Location: Remote, RM

POSITION SUMMARY:

HIAS seeks a GBV Case Management Consultant to support the adaptation of the Inter-Agency GBV Case Management Guidelines to guidelines and training materials that are specific to HIAS and the contexts where HIAS works. This includes distilling current guidelines down to core ideas and making them user-friendly, maintaining a focus on refugees, migrants and those in situations of mobility, and adding additional tools and resources as needed for addressing the types of complex cases seen regularly by HIAS. The consultant will use the Inter-Agency Guidelines and HIAS’ existing case management tools and guidance as a starting point, and then adapt and add content based on the lived experience of HIAS staff and clients. The end product will be GBV Case Management Guidelines and tools that are specific to HIAS and practical for use by HIAS GBV staff, while aligned with international standards. The consultant will also develop corresponding training tools and use them to roll out the HIAS GBV Case Management Guidelines in select HIAS country offices.

The consultant will work directly with the Technical Director, Gender & GBV and in close consultation with HIAS’ GBV program staff in different countries (to be identified), as well as the regional Technical and Senior Technical Advisors for LAC and Africa & Eurasia. The consultant will review global guidance and resources, existing tools being used by HIAS and feedback from HIAS staff to understand what kinds of adaptations and additions are needed and incorporate promising/best practices in specific areas that are relevant to HIAS.

Note, this is a remote, 6-month engagement that begins ASAP.

OBJECTIVES & DELIVERABLES:

  • Develops GBV Case Management Guidelines that are specific to HIAS, practical and user-friendly, based on adaptation of IASC Inter-Agency GBV Case Management Guidelines.
  • Develops suite of training materials to accompany the guidelines.
  • Rolls out new HIAS-specific guidelines to designated country programs, including development of training materials.
  • Creates inception report (2-3 pages), including:
    • Matrix of key issues to be addressed within the adaptation, based on review of existing guidelines, resources and feedback from HIAS staff (documented previously by HIAS).
    • List of new resources/tools/annexes to be included to address the types of challenges and complex cases being faced by HIAS staff.
  • Creates outline of adapted HIAS GBV Case Management guidelines, including specific new resources/tools/annexes to be developed.
  • Creates HIAS GBV Case Management Guidelines draft, revision and final version.
  • Creates training materials developed for HIAS GBV Case Management Guidelines.
  • Ensures guidelines are rolled out in 2-4 locations (combining country programs where possible).

QUALIFICATIONS & REQUIREMENTS:

  • 7+ years of experience providing or supporting case management services in humanitarian settings.
  • In-depth understanding of IASC GBV Case Management Guidelines and GBVIMS Case Management tools, and practical experience using them in programs.
  • Demonstrated experience developing high quality programmatic tools that are user-friendly and contextually relevant; experience developing and/or rolling out guidelines highly desirable. 
  • Skilled at developing and implementing interactive trainings.
  • Excellent writing skills.
  • Deep commitment to a survivor-centered, feminist approach to GBV Case Management.
  • Strong understanding of ethical standards for HIAS’ work and GBV programs; upholds organizational values in all aspects of work.
  • Experience in creative, human-centered design of tools and resources a plus.
  • English fluency required, Spanish fluency preferred.

SAMPLE HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process for consultancies:

Step 1: Submit your application!

Step 2: Video interview with the hiring manager.

Step 3: Offer, consultancy agreement and background check.

Step 4: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts, and history of the Jewish people – a history of oppression, displacement, and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities, and backgrounds, as do our staff. We bring our experience, history, and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency, and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community, and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission, and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety, and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation, or other legally protected status.

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