Director, MHPSS

Department: Technical Team
Location(s): Hybrid or Remote - Silver Spring, MD or New York, NY or United States


HIAS seeks a Director, MHPSS to provide strategic leadership to our community-based mental health and psychosocial support programs globally. This person leads a dynamic team of MHPSS technical advisors and specialists designing and supporting all aspects of HIAS’ MHPSS programming across Latin America and the Caribbean, Africa/Eurasia, and the Ukraine Response region. The Director, MHPSS leads and drives HIAS’ global technical strategy, owns capacity building initiatives (including resource development and standards of program design and delivery), directs integration of best practice and ensures that programs are evidence-based, results-oriented and fully accountable to a diversity of affected populations. With a focus on humanitarian and development programming, the Director, MHPSS shares in the overall ownership of HIAS’ impact and is responsible for ensuring that resources are available to deliver and position HIAS as a global MHPSS leader.

Additionally, the postholder develops, monitors and supports MHPSS programs in line with HIAS’ refugee rights impact framework. This rights-based approach, based on international human rights, humanitarian and refugee law and practice, provides a programming framework for HIAS’ focus on refugee protection.

This role brings vision, cohesion and knowledge to build a collaborative approach to community based MHPSS at HIAS. Reporting to the Senior Director, Technical Excellence, and working closely with HIAS’ technical teams (Gender & GBV, Economic Inclusion, Legal Protection, Child Protection), regional teams, HQ, country teams and other field staff and partners, the successful candidate will provide strategic vision and technical support to a team of regional technical advisors and specialists, as well as backstopping for country program planning, implementation, and monitoring and evaluation. The Director, MHPSS further leads HIAS in advocacy relevant policy fora for MHPSS, contributing to global dialogue, learning and advocacy, and promoting HIAS’ leadership in this sector.


This role contributes to all of the broad functional areas of HIAS’ technical teams (Technical Strategy, Quality Assurance, Delivery/Implementation Support, Capacity Building, New Business Development/Donor Engagement, Representation, Advocacy & Networking, Research & Learning, Management) through the following responsibilities:









We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a HIAS recruiter.

Step 3: Video interview with the hiring manager.

Step 4: Video interview with a panel of HIAS employees.

Step 5: Online reference check with SkillSurvey.

Step 6: Offer and background check with Shield Screening or HireRight.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.


Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.


HIAS stands for a world in which refugees find welcome, safety and opportunity.


Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.


Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience


HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.


HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.



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