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Department: | Resettlement & Integration |
Location(s): | Hybrid - Silver Spring, MD or New York, NY, United States |
POSITION SUMMARY:
HIAS seeks a Housing Program Specialist to coordinate data collection, cleaning and analysis in the Preferred Communities (PC) program and to provide the HIAS affiliate network with technical support on matters related to PC Housing Supplemental Funding and other programmatic deliverables. The PC program is funded by the Office of Refugee Resettlement (ORR) within the Department of Health and Human Services. The Housing Program Specialist will manage the collection of data related to the PC program. This may involve working with HIAS affiliates to ensure accurate and timely data submission on disbursement of direct financial assistance to clients and other GAP services.
Additionally, they will be responsible for cleaning and organizing the collected data to ensure its quality and reliability. They will conduct data analysis to support quality assurance, training and program design. This analysis will help identify trends, measure outcomes and inform evidence-based decision-making. Regular analyses will be performed for monthly reporting to the funder (ORR) and quarterly reporting to the HIAS board. The Housing Program Specialist will also provide technical support to the HIAS affiliate network. This support may involve troubleshooting data collection and reporting issues, providing guidance on data management best practices and assisting with data-related queries. They will collaborate closely with the Program Manager, Preferred Communities, to ensure effective coordination and support.
Note, this is a temporary position that starts ASAP and ends September 29, 2025, with possible extension. The salary for this position is $68,000.00.
ESSENTIAL FUNCTIONS:
Coordinates the Housing Supplemental Funding among HIAS affiliates, ensuring alignment with program objectives and guidelines.
Responsible for collection, cleaning, analysis and reporting of program data relevant to PC, including complementary projects funded by corporate or private donors.
Communicates with HIAS affiliates to verify the accuracy of data and gather missing information.
Uploads the data to RADS, ORR database system.
Provides data on the PC program and other holistic programs to the Executive Leadership Team, as well as the Policy & Advocacy, Communications and Development departments as needed.
Reviews, reconciles and approves program invoices.
Provides technical support to the HIAS affiliate network, which may include troubleshooting data collection and reporting issues, providing guidance on data management best practices, and assisting with data-related queries.
Works with PC staff to maintain and update monitoring tools as new guidance is received from ORR, in order to assess affiliate partner compliance with the requirements of the PC Guidelines.
Works with PC staff to update forms and documentation related to PC programming as needed.
Conducts program monitoring, writes reports and provides targeted training on the findings.
Assists the Assistant Director, Social Integration, PC staff and other relevant staff with data for monthly and semi-annual reports to ORR, as well as reporting to private funders.
Performs other duties as assigned.
QUALIFICATIONS & REQUIREMENTS:
Undergraduate degree required, ideally in Social Sciences, Information Systems or related field.
3-5 years of relevant work experience connected to data analytics and supporting housing programs.
Experience using data visualization tools, such as PowerBI or Tableau.
Knowledge of U.S. Refugee Program required; previous work experience at a national resettlement agency or resettlement affiliate is an asset.
Knowledge of Microsoft 365 platform, including SharePoint and MS Teams; proficiency in Microsoft Excel, PowerPoint and Word is essential.
Knowledge of IRIS client management system is preferred; knowledge of Apricot is a plus.
Well-organized and detail-oriented; ability to work under pressure and meet deadlines, with varying degrees of oversight.
Strong communicator, with experience helping to demystify data for teammates and use data to produce programmatic insights.
Travel, to include travel to insecure operating environments, may be required.
HIRING PROCESS:
We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:
Step 1: Submit your application!
Step 2: Phone screen with a HIAS recruiter.
Step 3: Video interview with the hiring manager.
Step 4: Video interview with a panel of HIAS employees.
Step 5: In-person interview with the hiring manager.
Step 6: Online reference check with SkillSurvey.
Step 7: Offer and background check with Shield Screening or HireRight.
Step 8: Start your professional journey with HIAS!
Note: Some of our hiring processes may vary, and not all candidates will advance to each step.
ABOUT US:
Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.
HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.
VALUES:
Welcome • Acogimiento • Hospitalité • Hachnasat Orchim
We Welcome the Stranger
Justice • Justicia • Justice • Tzedek
We Pursue Justice
Empathy • Empatía • Empathie • Chesed
We Approach our Clients with Empathy
Partnership • Compañerismo • Coopération • Chevruta
We Believe in Changing the World through Partnership
Courage • Coraje • Courage • Ometz
We Act with Courage to Build a Better World
Resilience • Resiliencia • Résilience • Ruach
We Adapt and Thrive, Continuously Demonstrating our Resilience
DIVERSITY:
HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. We strongly encourage applicants of diverse identities, backgrounds, experiences, and perspectives to apply even if you do not meet all required qualifications but have other qualifications relevant to the role that would make you a great fit for this role with HIAS!
SAFEGUARDING:
HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.