POSITION SUMMARY:

The Asylee Outreach Project Intern will play a crucial role in supporting the Asylee Outreach Project (AOP) by conducting intake interviews, assessing client needs, and facilitating access to services for newly granted asylees and other ORR-eligible populations. This position is integral to ensuring that clients receive timely, culturally responsive, and trauma-informed services that promote their self-sufficiency and integration into the community.

Note, this position is paid with a stipend of $800.00/month. We ask that applicants be available for 15 hours/week for 9 months beginning in January 2025.

ESSENTIAL FUNCTIONS:

CLIENT INTAKE & ASSESSMENTS

• Conduct initial intake interviews with AOP-eligible clients and Afghan parolees who may be eligible for legal services under the Afghan Supplemental Appropriation (ASA) Act to gather demographic information, verify eligibility, and assess barriers and needs. Complete and maintain accurate client intake forms and detailed case notes.
• Ensure all required documentation, including proof of immigration status, residency verification and client consent letter, is collected and securely filed in the database.
• Refer clients to community clinics for Initial Health Screening (IHS) appointments using the online REDCap platform.
• Ensure interpretation services are provided to clients and translated enrollment documents are shared with clients where needed.

SERVICE PROVISION, CASE FOLLOW-UP & CASE CLOSURE

• Remain as a point of contact after conducting assessments and update enrolled clients as they are referred to service providers.
• Keep track of AOP client enrollments at resettlement agencies; inform clients and document updates.
• Complete case closures when clients have been successfully enrolled in services or choose not to participate in the AOP.

DATA MANAGEMENT:

• Maintain accurate and up-to-date client records including eligibility documentation, residency verification, consent and release of information as well as proof of service provision and referrals, ensuring confidentiality and compliance with data protection policies.
• Keep track of client appointments and regularly update relevant spreadsheets and database.
• Performs other duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

• Current undergraduate or graduate student in a related field.
• Previous experience in case management, intake, or a related field, particularly with immigrant or refugee populations, is highly desirable.
• Proficient in Microsoft Office Suite and case management software.
• Must be motivated and possess strong problem-solving skills to create and take on projects independently.
• Knowledge of the U.S. immigration system and some understanding of various benefits and services available to refugees and asylees is preferred.
• Demonstrated ability to multi-task and handle multiple priorities under strict deadlines.
• Spanish fluency strongly preferred; proficiency in additional languages is a plus.

HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process for internships:

Step 1: Submit your application!

Step 2: Video interview with the hiring manager.

Step 3: Online reference check with SkillSurvey.

Step 4: Offer and background check with Shield Screening.

Step 5: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. We strongly encourage applicants of diverse identities, backgrounds, experiences, and perspectives to apply even if you do not meet all required qualifications but have other qualifications relevant to the role that would make you a great fit for this role with HIAS!

SAFEGUARDING:

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.