The Gender-Based Violence (GBV) Case Worker will implement the GBV activities and will be responsible for creating an inclusive service and supportive environment whereby LGBTQ identified survivors of violence are welcomed. The GBV Officer works with survivors of GBV, women engage in survival sex, community partners, service providers and local authorities. The GBV Officer will ensure quality services are delivered that meet both ethical and global GBV standards and that the programs evolve to meet changing needs in the Venezuelan crisis.

This position supports HIAS Refugee Rights Framework by supporting forcibly displaced migrants and refugees’ rights to be protected from violence and discrimination and the right to recovery from the shock of displacement.
The GBV Officer will report to the GBV Coordinator and will work in coordination with the MHPSS and Protection Officer.

ESSENTIAL FUNCTIONS:
• Implement GBV programming in Guyana, in close coordination with Protection, MHPSS officer (Counselor) and other colleagues, including culturally appropriate and sensitive activities for vulnerable Venezuelan and non-Venezuelan refugees and migrants, host community and Guyanese returnees. These include, but are not limited to, GBV Case Management, groups tailored to increase peer support and solidarity, and other supportive recreational and/or social activities for vulnerable Venezuelan refugees.
• Contribute to an inclusive community mobilization and outreach strategy to reduce the risks related to GBV with a specific focus on women, adolescent girls, and LGBTQ identified migrants and refugees.
• Contribute to the development of a functioning referral system with service providers in Guyana including governmental institutions, civil society, and partner agencies.
• Support the GBV Coordinator in conducting GBV Safety Audits.
• Establishes standardized case management procedures for GBV activities, including individual and group sessions, in close coordination with the GBV Coordinator.
• Complements the HIAS knowledge base with further mapping through identifying service providers to address GBV needs of individuals and families and liaises with them in collaboration with other HIAS’ areas.
• Provides accurate, timely and consistent analysis and reporting to HIAS Guyana PM on program activities.
• Together with the GBV Coordinator plan trainings and capacity building for community mobilizers, leaders and service providers.
• Participate in local GBV working groups to contribute to the development and implementation of the GBV strategy, avoiding duplication and addressing gaps.
• Gather updates regarding changing needs, risks and gaps in protection from the community.
• Perform other duties as required.
• Ensure the following during case management:

• Guide and empower the survivor in the decision-making process in dealing with the incident of violence.

• Provide psychological first aid to survivors.

• Explain the legal, medical and psychosocial care pathways so that the survivor can decide if she or he wishes to access them.

• Request informed consent from the survivor for referrals to other services.

• Make an individual action plan with each survivor.

• Follow up constantly on the actions established in the individual plan.

• Use all the necessary forms according to the Case Management model.

• Continually review the care pathway in coordination GBV coordinator.

• Establish institutional alliances for case management, as well as with institutions that work in GBV prevention/care.

• Support the identification/mapping of service provider organizations in coordination with the GBV officer.

• Apply confidentiality protocols to reflect the limits of case information management.

• Process and share statistical information under confidentiality on cases managed on a monthly basis.

QUALIFICATIONS & REQUIREMENTS:
• University degree in Public Health, Social Work, Psychology or related field with at least 3 years of experience in counseling, supporting survivors and/or social work experience.
• Fluency in Spanish and English is required.
• Demonstrated knowledge of ending violence against women and girls specifically and GBV more broadly and the ability to work in a survivor centered manner.
• Familiarity with IASC guidelines on GBV in Emergency Settings.
• Ability to develop work plans, meet deadlines and capture program progress for donor reports.
• Strong motivation to humanitarian work, service-oriented mindset and sense of accountability to the populations HIAS serves.
• Extensive knowledge of group facilitation techniques and experience.
• Demonstrated ability to think creatively and critically.
• Ability to work within a team structure or in isolation, flexible, and can cope with stressful workloads and working with limited resources.
• Sense of initiative and capacity to work autonomously.
• A minimum 1-3 years’ working experience preferably in one of the following sectors: social, charity or NGO.
• Excellent computer skills; proficiency in Microsoft office suite (Word, PowerPoint, Excel, Outlook, Teams).
• Excellent organizational and problem-solving skills.
• Must be a team player and able to work with a range of diverse, vulnerable populations; understanding of community-based approach required.
• Ability to uphold the highest level of integrity and confidentiality.
• Passionate about HIAS’ mission and values.

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

SAMPLE HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a Human Resources staff person.

Step 3: Interview with the hiring manager.

Step 4: Interview with a panel of HIAS employees.

Step 5: Reference check.

Step 6: Offer and background check.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • ????? ?????? (Hachnasat Orchim)

We Welcome the Stranger

Justice • Justicia • Justice • ??? (Tzedek)

We Pursue Justice

Empathy • Empatía • Empathie • ??? (Chesed)

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • ?????? (Chevruta)

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • ???? (Ometz)

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • ??? (Ruach)

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

SAFEGUARDING:

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.